Contact and response target
Submit requests through the FlickCG Support form. Our target is an initial response within two business days, although complex legal, payment, tax, security, or marketplace reviews may take longer.
Choose the right topic
- Billing/refund request for subscription or marketplace charges.
- Marketplace buyer or seller issue for trials, ownership, packages, payouts, or onboarding.
- Intellectual property/takedown for rights complaints.
- Privacy request for access, correction, deletion, or appeal.
- Education verification or Tax exemption for those separate reviews.
- Technical support for product operation.
Protect your information
Include the account email and relevant order, listing, or date, but never send passwords, full card numbers, bank credentials, government identification numbers, or Stripe secret keys. We may require account verification before discussing sensitive information.
Questions about this policy? Contact FlickCG Support.